Cookie Policy

At Arca BioLogistics Limited (“we”, “us”, or “our”) we are committed to protecting and respecting your privacy and Personal Data in compliance with the United Kingdom General Data Protection Regulation (“GDPR”), the Data Protection Act 2018 and all other mandatory laws and regulations of the United Kingdom.

This Cookie Policy explains our policies and practices regarding information collected on our Website and clearly explains your privacy rights.

By using our Website and consenting to this Cookie Policy, you agree that we are able to place cookies as we describe below, and that you agree to the collection, sharing, and use of your Personal Data for personalisation of our services.

Why Do We Use Cookies?

We use cookies to help you access our Website faster and more efficiently. Cookies allow us to distinguish you from other users, so that we can recognise you every time you visit our Website

Cookies also allow us to store your personal preferences and so allows us to provide you with the best experience possible when you browse our Website.

What Are Cookies?

Cookies are small text files that are stored on your computer, mobile device or other electronic device (“Computer”) when you visit a website. A cookie will often contain the name of the originating domain, the lifetime of the cookie, and a specifically generated number or other value.

Cookies are used by us to identify you as a unique user by using a tracking ID. The cookie itself is anonymous and does not contain any Personal Data, except when such information has been supplied by you, such as when you provide your name and email address when requesting further information or when you log into your portal.

Cookies We Use

Necessary Cookies

These are necessary for the operation of our website. They would also allow you to log on to your Portal area of the website and any functionality that the Portal offers. We could use necessary cookies in order to:

  • Remember information you have entered when you use our website for the duration of your session.

  • Identify you as an Arca user and as being signed in to our website and logged into your Portal

Analytical Cookies

These allow us to monitor and count the number of visitors to our website and to identify how users interact with and move around the website. This allows us to continuously improve the functionality of the website and improve your experience/ We could use analytical cookies to:

  • Help us to improve website functionality

  • Create statistics and reports which would allow us to identify key areas of traffic and interest

  • Identify areas of our website which do not work effectively and need to be developed further

Performance Cookies

These are used to identify when you return to our website. This will allow us to personalise what you see and the content we provide for you. We could use performance cookies to:

  • Remember any formats and settings you have previously created

  • Provide visibility of when you are logged into the website or your Portal.

Marketing Cookies

These capture each visit to our website, and creates a map of each page you have visited and any links you have followed. We could use marketing cookies to:

  • Create specific market messages and offers which may be of interest to you based on your previous website journeys.

GDPR and Your Privacy Rights

To the extent that any cookie placed by us, as described above, can uniquely identify a computer, or the person using that computer, under the GDPR, this is Personal Data. Therefore, this Cookie Policy shall apply to any such Personal Data collected from you.

Cookie Policy Amendments and Updates

We reserve the right to amend this Cookie Policy from time to time as necessary. Updated Cookie Policies will be posted on this Website if and when amendments are made.

Contact Us

If you have any questions, concerns or complaints about our Cookie Policy, please contact us by email at info@arcabiologistics.com or by post to; Arca Biologistics Limited, Cheshire House, 164 Main Road, Goostrey, Crewe, CW4 8JP.

If you believe you have been impacted due to a breach of your rights by us under this Cookie Policy, and that we have not handled your complaint effectively you may also file a complaint with the applicable supervisory authority, though we ask that you contact us in the first instance so that we may try to resolve any issues raised.